Hello all
My 5 week radiation journey is nearly complete. I have 4 more sessions left then I am out of here!
In the meantime, while in Toronto I have been testing Uber vs Taxi.
At first I was in LOVE with Uber. I was preaching Uber. It was easy, there was an app, everything was charged to my Visa, receipts emailed to me, which makes it easy later for my taxes. I had great drivers. Slowly though things changed. I found that the drivers were so reliant on their GPS that they couldn't find addresses and GPS is not always accurate, you need to use some common sense too. I am using a cane and they kept waiting on the street instead of pulling up the parking lot and up to the condo front door.
I started getting nervous drivers. Very nervous drivers who have no business driving on downtown Toronto streets. One time my Uber almost got hit by an idiot (the guy ran the red light almost hit the uber car and a father with two kids crossing the road). I got the impression that the Uber guy may not have had the full insurance if an accident had happened.
At Princess Margaret Hospital the patient pick up is at the back of the hospital on Murray Street. There is no GSP address. I had to call the drivers, text the drivers. They could not figure out the instructions I repeated Daily:
"Directly across from 60 Murray where the building overhangs the road, its a drive through which says Princess Margaret patient pick up and drop off".
Uber couldn't figure it out. Most of them did circles around and around. I had to hobble with my cane out onto the street and look for them while we talked back and forth on cell phones. Frustrating!
Now there are articles about women and Uber and that some men are driving Uber to scout out their next sexual assault victim. Needless to say I deleted my account.
I signed up for Beck Taxi app. Just like Uber you can order through your phone, you can message beck specific instructions and they email you the receipt to your email address with a pre-set up Visa account so you don't have to carry money or deal with little pieces of paper. Easy for future tax returns.
- Beck Taxi has always picked me up at the door
- Beck Taxi has never misunderstood where the Princess Margaret patient pick up is.
- They have all the insurance.
- They are all good drivers in downtown Toronto traffic
- They know the streets, are confident
- They are okay with not talking to me.
Beck taxi has a passenger pledge which states that they won't force me into conversation. After radiation, and feeling nauseous and ill, I really am not up to talking (yes that's a miracle I know as I am a talker). Uber drivers tell you there life story, how hard life is, and don't shut up!
In the end I did not feel safe with Uber. They were very poor drivers, I questioned if some had the proper insurance, and they could not find me most of the time making me walk in circles looking for them.
I also think after doing some research it is unfair to the taxi industry. Beck taxi has the same app, and same service as Uber. Their taxis have to be 3 years old, inspected. The taxi driver has to do a safety circle check on their vehicle each day and fill out a CVOR. They have commercial insurance. They have a code of conduct, and they are good drivers (even the aggressive ones I felt safe with). The city inspects them. There are full police checks that are done by the company and confirmed by the city (not just emailed into Uber - these could be forgerized)
They should have the same rules for insurance, and police checks, and vehicle safety. They should also be confident drivers.
So that is my rant for today. I am now onto the Taxi side of the debate.